Return to the institutional site
    • español
    • English
View Item 
  •   Séneca Home
  • TRABAJOS DE GRADO
  • Maestría
  • View Item
    • español
    • English
  •   Séneca Home
  • TRABAJOS DE GRADO
  • Maestría
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Browse

All of SénecaCommunities and CollectionsFaculties and ProgramsAuthorsTitlesSubjectsTypes of contentsAuthor profilesThis CollectionFaculties and ProgramsAuthorsTitlesSubjectsTypes of contents

My Account

LoginRegister

Statistics

View Usage Statistics

Information of interest

What is SénecaHow publishGuidelinesContact us

Utilization-focused evaluation for program improvement - a needs analysis in a Colombian government entity

RISMendeley
URI: http://hdl.handle.net/1992/13895
Author: Zivkovic, Jovana
Director(s)/Advisor(s): Janssen, Gerriet Arthur; Castañeda Peña, Harold Andrés
Publication date: 2016
Content type: masterThesis
Keywords:
Inglés - Enseñanza - Investigaciones - Colombia - Estudio de casos
Investigaciones evaluativas (Programas de acción social) - Investigaciones
Análisis de tareas - Investigaciones
Abstract:
The primary purpose of this evaluation was (a) to identify the needs of the professionals enrolled in a General English course in one government entity in Colombia, (b) to determine whether the current language training program meets those needs, and (c) to provide a sound basis for decision-making regarding future language training program. To this end, four evaluation questions were addressed in four phases, following the utilization-focused evaluation (UFE) framework. Data were collected from the professionals working in this entity (n=66), high-management officials in charge making decisions (n=2) and the program administrator, using the following instruments: focus groups, interviews, observations and a survey questionnaire. In phase one, 38 domain experts participated in focus groups and structured interviews. In phase two, a questionnaire survey was decided to be used as the methods for further data collection on needs. In phase three a task-based needs analysis was conducted to determine the frequency of tasks that require using English at the workplace. Following the data collection, the professionals were tested for academic reading and general proficiency (92% response rate and 100% respectively). In phase four, a meta-evaluation was performed. Data were analyzed using thematic coding and descriptive statistics. The findings revealed the discrepancies between the participants' subjective and objective needs. Moreover, on the basis of the findings, this evaluation proposes an ESP course as an answer to the complexity of needs in this government entity
Show full item record

Files in this item

Thumbnail
Name:
u729712.pdf
Size:
1.710Mb
Format:
PDF

Statistics

View Usage Statistics
Donaciones

Los Andes

Donaciones


Icono Repositorio

Los Andes

Repositorio


Icono Egresados

Los Andes

Egresados


Icono Eventos

Los Andes

Eventos



Cra 1 Nº 18A - 12

Bogotá - Colombia

Postal code: 111711

+(571) 339 49 99

+(571) 339 49 49


Normatividad Institucional

  • Actos internos e incremento
  • Bienestar
  • Derechos pecunarios
  • Estatuto docente
  • Estatuto general
  • Ley de transparencia
  • Porcentaje de incremento
  • Reglamentos de estudiantes
  • Uso de datos personales

Enlaces Rápidos

  • ATC (Acceso Temporal al Campus)
  • Universidad de los Andes Caribe
  • Convivencia y transparencia
  • Educación Continuada
  • Emergencias: Extensión 0000
  • Nuestros profesores
  • Mapa del sitio
  • Multimedia
  • Noticias
  • Preguntas frecuentes

Redes sociales

  • Facebook
  • twitter
  • youtube
  • linkedin
  • instagram
  • snapchat
  • vimeo
  • google

Directorio de redes