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dc.rights.licenseAl consultar y hacer uso de este recurso, está aceptando las condiciones de uso establecidas por los autores.es_CO
dc.contributor.advisorJanssen, Gerriet Arthur
dc.contributor.advisorCastañeda Peña, Harold Andrés
dc.contributor.authorZivkovic, Jovana
dc.coverage.spatialBogotáes_CO
dc.date.accessioned2018-09-28T11:00:39Z
dc.date.available2018-09-28T11:00:39Z
dc.date.issued2016es_CO
dc.identifier.urihttp://hdl.handle.net/1992/13895
dc.descriptionilustraciones (algunas a color)es_CO
dc.descriptionIncluye referencias bibliográficases_CO
dc.descriptiontextoes_CO
dc.descriptioncomputadoraes_CO
dc.descriptionrecurso en líneaes_CO
dc.description.abstractThe primary purpose of this evaluation was (a) to identify the needs of the professionals enrolled in a General English course in one government entity in Colombia, (b) to determine whether the current language training program meets those needs, and (c) to provide a sound basis for decision-making regarding future language training program. To this end, four evaluation questions were addressed in four phases, following the utilization-focused evaluation (UFE) framework. Data were collected from the professionals working in this entity (n=66), high-management officials in charge making decisions (n=2) and the program administrator, using the following instruments: focus groups, interviews, observations and a survey questionnaire. In phase one, 38 domain experts participated in focus groups and structured interviews. In phase two, a questionnaire survey was decided to be used as the methods for further data collection on needs. In phase three a task-based needs analysis was conducted to determine the frequency of tasks that require using English at the workplace. Following the data collection, the professionals were tested for academic reading and general proficiency (92% response rate and 100% respectively). In phase four, a meta-evaluation was performed. Data were analyzed using thematic coding and descriptive statistics. The findings revealed the discrepancies between the participants' subjective and objective needs. Moreover, on the basis of the findings, this evaluation proposes an ESP course as an answer to the complexity of needs in this government entityes_CO
dc.formatapplication/pdfes_CO
dc.format.extent75 hojases_CO
dc.language.isoenges_CO
dc.sourceinstname:Universidad de los Andeses_CO
dc.sourcereponame:Repositorio Institucional Sénecaes_CO
dc.titleUtilization-focused evaluation for program improvement : a needs analysis in a Colombian government entityes_CO
dc.typemasterThesises_CO
dc.publisher.programMaestría en Pedagogía de Lenguas Extranjerases_CO
dc.rights.accessRightsopenAccess
dc.subject.keywordInglés - Enseñanza - Investigaciones - Colombia - Estudio de casoses_CO
dc.subject.keywordInvestigaciones evaluativas (Programas de acción social) - Investigacioneses_CO
dc.subject.keywordAnálisis de tareas - Investigacioneses_CO
dc.creator.degreeTesis (Magíster en Pedagogía de Lenguas Extranjeras) -- Universidad de los Andeses_CO
dc.publisher.facultyFacultad de Ciencias Socialeses_CO
dc.publisher.departmentDepartamento de Lenguas y Culturaes_CO
dc.type.versionpublishedVersion
dc.description.degreenameMagíster en Pedagogía de Lenguas Extranjeras
dc.description.degreenameMagíster en Pedagogía de Lenguas Extranjeras
dc.description.degreelevelMaestría


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